Vail Resorts

Treat long time pass holders like just a commodity. I have been a season pass holder for 15 years. Last year my husband lost his job and so we bought the season pass insurance just in case financesfot really bad...which they did. Vail calle me in the fall to request the remainder fo the pass fee. I explained that my husband had still not found a job and did not want to go through with the transaction. They told me to go ahead a pay for it and then file a claim, I was assured by the employee (Scott) that I would be able to get my money back. The next months were filled with docs being faxed back and forth and in the end the insurance would not pay up as there was no change in circustances. I called Vail back and asked to talk to Scott to have him make good on his promise. He had left their employment and they would not honor his promise. They were totally unsympathetic and this is not how a long time customer should be treated. So they (Scott) lied and it ended up costing me $525. There are plenty of other ski areas out there and this year going forward, I will go to Copper.…

Worst Customer Service Ever Experienced. BEWARE! Just received the worst customer service from Vail Resorts. Their customer service reps are giving out wrong information that just cost me $840 and management wouldn't do a thing to remedy the situation. Shame on you Vail. Very disappointed (former) lifetime customer.…

The granddaddy of American skiing is the largest resort in the United States.. In Short
Take away the chichi shops and malls, the top-notch dining and the charming village atmosphere, Vail would still have a megalithic resort with World Ski Championship terrain. There are 5,289 acres within three distinct mountain experiences: the Front Side, the Back Bowls and Blue Sky Basin. The runs that orbit Vail terrain include very challenging Back Bowls. Speedy skiers can test their skills on the dual giant slalom course for an extra fee.

Vital Stats
Vertical drop: 3,450 feet
Base elevation: 8,120 feet
Top elevation: 11,570 feet
Lifts: 34
Number of trails: 193
Skiable acres: 5,289
Beginner terrain: 28 percent
Intermediate terrain: 32 percent
Expert terrain: 40 percent
Snowboarding: Full facilities…

Diverse terrain, lots of lifts, easy access from Denver. I stopped in B. Creek/Vail for a day while passing through CO right after the "big one" of '06. I've skied Vail several times an chose to ski BC for the first time because I had two dogs with me and there is a place called "Walkin The Dog" in Avon that will entertain your dogs for the day. If you have dogs I HIGHLY recommend placing them there for day camp so you can ski an not concern yourself that your pets are nervous amidst the unfamiliar surroundings.

The snow was great, the skiing was great (unless you're an intermediate as most of terrain is beginner/advanced), but I found the other skiers a bit snooty - especially the ones who owned permanent vacation homes there. That put me off a bit.

I lived in Aspen for a year and found that the social climate was much more egalitarian in spirit than Vail. If you have little or a lot of money, Aspen ecompasses more of an inclusive environment, more diversity in terrain, and a much more interesting city.

Nevertheless, both Aspen and Vail are over-priced -- where else do you have to shell out $22 for a cafeteria-style lunch? -- but even at $85 for a lift ticket, that's less than $20 an hour for a winter wonderland thrill that will give you wonderful memories for years to come.

The worst thing about Vail is sleeping next to a freeway. To truly get away, try Aspen, Steamboat, Jackson Hole, Alta, or Squaw Valley. Vail is fantastic, but the U.S. has better.…